Question 1

Do you edit pictures?

Accepted Answer

Aside from enhancing the brightness, exposure and/or resizing the image to fit the desired magnet/frame size, we can also do basic layout (e.g collage, text) for free.

Question 2

Can I send my pictures on FB or IG?

Accepted Answer

We do not recommend sending it thru facebook or instagram. Use the upload image button in the product page or send it thru email (order@pressedworks.com) to maintain the original quality of the images.

Question 3

How long will I receive my order?

Accepted Answer

Allow 1-2 days production lead time upon confirmation of payment plus delivery lead time which depends on the location.   Metro Manila area via Standard Shipping will take 3 days or you may opt for same day delivery.   Province area via Standard Shipping will take 5-10 days.

Question 4

Who will book for the same day delivery?

Accepted Answer

We may book Grab, Lalamove, or Mr. Speedy and you may pay for the delivery fee once you receive the item or you can send us the payment for delivery fee after we check the rate. You may also opt to book it personally.

Question 5

Can I personally pick-up my order?

Accepted Answer

Yes, we can arrange the schedule if you want to pick up your order personally.

Question 6

Can I pay upon delivery?

Accepted Answer

Unfortunately, cash on delivery is not available. You may pay via bank transfer or GCASH.

Question 7

Do you ship outside the Philippines?

Accepted Answer

If you wish to send your order outside the Philippines, we may arrange international shipping for you. Rates may vary based on the location and weight of the items ordered.

Question 8

How can I track my order?

Accepted Answer

You may track your order using the tracking number we have sent you.

Question 9

Can I customize the candle labels (e.g. for giveaways, gifts, etc.)?"

Accepted Answer

Yes, we provide free custom label (free layout or your own design) with minimum order of 9pcs. This is only available for our Dainty Bliss scented candles.   Kindly fill out the form on this page: Shop Now  ->  Custom Candle Label https://www.pressedworks.com/custom-label

Question 10

For bulk order of candles, can I request for a custom scent?"

Accepted Answer

As of now, we do not accept scent orders that are not on our product list as new scents are subject for burn testing and may take time.

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